Transport for Wales

Digital signage, passenger WiFi, and SWAPP workplace safety innovation for Wales' national rail operator — modernising stations and transforming the passenger experience.

The Challenge

Modernising a national rail network

Transport for Wales operates the national rail network across Wales and the borders, serving millions of passengers each year. As part of a wider modernisation programme, TfW needed to transform their station infrastructure with digital signage, passenger WiFi, and better workplace management tools.

Stations relied on outdated information displays, lacked connectivity for passengers, and had no unified system for managing staff sign-ins, health and safety compliance, or real-time operational data. With dozens of stations and depots spread across the network, any solution had to be scalable, reliable, and remotely manageable.

TfW also became the launch partner for Vindico's SWAPP platform — a workplace safety and compliance system that needed to integrate seamlessly with existing HR systems and handle the complexities of a 24/7 rail operation.

The Solution

Multiple interconnected systems, one technology partner

Vindico delivered a suite of interconnected platforms that addressed every aspect of TfW's modernisation needs — from passenger-facing digital signage through to back-office safety compliance.

  • Digital signage platform across major stations displaying live departures, service updates, and customer information
  • Passenger WiFi deployment across the network with analytics and engagement portal
  • SWAPP workplace sign-in system for staff across depots and offices
  • Health and safety compliance monitoring integrated with existing HR systems
  • Content management system for station managers to update signage remotely
  • Real-time data feeds integration with Network Rail systems

The Outcome

Measurable impact across the network

  • Digital Signage: Deployed across key Welsh stations
  • Passenger WiFi: Serving thousands of daily commuters
  • SWAPP System: Managing staff sign-ins across TfW operations
  • H&S Compliance: Improved staff safety protocol adherence
  • Real-time Visibility: Operational oversight for management teams

Technologies Used

Node.js
React
Raspberry Pi
MQTT
AWS
PostgreSQL
Digital Signage (custom)
Network Rail APIs

"Vindico has been an invaluable technology partner, helping us modernise our stations and improve the experience for both passengers and staff."
Technology Lead, Transport for Wales