# TRANSPORT FOR WALES— SWAPP

Comprehensive workplace safety and compliance platform transforming how Transport for Wales manages sign-ins, contact tracing, and emergency response across their entire rail network.

## The Challenge

Transport for Wales, operating in a high-risk rail environment, needed a comprehensive workplace safety and compliance platform. Traditional paper sign-in books were unreliable — staff forgot to sign in, visitor records were incomplete, and contact tracing during COVID-19 was nearly impossible.

TfW needed a digital solution that could handle thousands of daily sign-ins across dozens of locations, with immediate contact tracing capability and integration with safety protocols. The stakes were high — in a rail environment, knowing exactly who is on-site at any moment isn't just an administrative task, it's a safety-critical requirement.

## The Solution

Vindico built and deployed SWAPP (Smart Workplace App) — their flagship workplace safety platform — for Transport for Wales, delivering a comprehensive digital solution across the entire TfW network.

- QR code and NFC-based sign-in/out across all TfW depots, stations, and offices
- Real-time occupancy monitoring for each location across the network
- COVID-19 health screening questionnaires completed before entry to any site
- Automated contact tracing — identify all contacts within minutes of a positive case
- Visitor management with pre-registration and automatic host notification
- Lone worker check-in with automated escalation if check-ins are missed
- Fire register — instant digital roll call during evacuations
- Management dashboards showing compliance rates across all locations
- Integration with TfW's existing HR and safety systems

## The Outcome

- **<60s** Fire Evacuation Roll Call  
- **~100%** Sign-in Compliance  
- **Minutes** Contact Tracing Resolution

Deployed across TfW's entire operations — depots, stations, and offices across the Welsh rail network.

Thousands of daily sign-ins tracked digitally, replacing unreliable paper-based systems.

Contact tracing incidents resolved in minutes rather than hours or days, protecting staff and maintaining operational continuity.

Fire evacuation roll calls reduced from 15+ minutes to under 60 seconds — a potentially life-saving improvement.

Achieved near-100% compliance with sign-in protocols across all locations.

SWAPP became a key part of TfW's COVID response strategy, enabling safe operations throughout the pandemic.

Demonstrated significant ROI through reduced admin time and improved safety compliance.

## Technologies Used

React  
React Native  
Node.js  
PostgreSQL  
QR/NFC  
WebSocket  
AWS  
Redis  
Push Notifications

> "SWAPP transformed how we manage workplace safety across our entire network. What used to take hours — like contact tracing — now takes minutes."

## Got a Similar Challenge?

Whether you're in transport, logistics, or any high-compliance environment, we can help you digitise safety and compliance processes.