# OOMPH!  ON DEMAND

Digital wellbeing platform for 5,000+ care homes — built under pandemic pressure, survived a mid-project acquisition, and won a Health Tech Digital Award.

## The Challenge

Oomph! Wellness delivered in-person wellbeing activities to care homes — exercise classes, music sessions, social activities for elderly residents. When COVID-19 hit, the in-person model became impossible overnight.

Residents — many isolated, confused, and frightened — lost access to the social interaction and physical activity keeping them well. Oomph! needed their entire service digitised and deployed to thousands of care homes immediately. Not a video library — a proper platform that maintained the personalised, structured approach of the in-person service.

Then, partway through the build, Oomph! was acquired by PCS (Person Centred Software). New stakeholders, new technical requirements, new integration points — and the same urgent timeline.

## The Solution

Vindico built a comprehensive wellbeing platform that care staff could use with residents — personalised, compliant, and designed for users with varying levels of technical confidence.

### Resident Profiles

Personalised profiles capturing preferences, abilities, and care needs — activities recommended based on each resident's profile.

### Content Library

Hundreds of professionally produced wellbeing activities organised by category, difficulty, group size, and duration.

### CQC Compliance

Automated evidence generation for Care Quality Commission inspections — activity delivery, participation records, and wellbeing outcomes.

### Family Access Portal

Families could see activities, view photos, and feel connected during lockdown when visits were impossible.

### PCS Integration

Bi-directional data flow with PCS's care management platform — wellbeing data became part of the holistic digital care record.

### Offline Mode

Full offline capability for care homes with unreliable connectivity — content cached locally, synced when connection returns.

### Full Platform Handover

Structured knowledge transfer to PCS's engineering team — pair programming, architecture docs, runbooks, and parallel running until full ownership.

## The Outcome

### 5,000+

Care Homes Reached

### Award

Health Tech Digital Award

### Handover

Successful Transfer to PCS

Reached over 5,000 care homes across the UK — one of the only structured wellbeing services available during lockdown.

Won the Health Tech Digital Award for Best COVID-19 Solution for Mental Health — recognition of measurable impact on resident wellbeing.

Survived a mid-project acquisition without missing a delivery milestone — architecture flexible enough to absorb expanded scope.

Platform successfully handed over to PCS's in-house team, who continued development independently — proof the code was built to last.

"Vindico delivered a platform that genuinely improved residents' lives during the most difficult period our sector has ever faced."  
— Product Director, PCS (Person Centred Software)

## Technologies Used

Vue.js  
Node.js  
Firebase  
PWA  
Serverless  
Adaptive Video  
PCS API Integration

## Building for Healthcare?

From care tech to health platforms, we build software that meets real clinical needs — compliant, accessible, and built to last.